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      Delivering Happiness

      Delivering Happiness

      A Path to Profits, Passion and Purpose
      Tony Hsieh
      0.0 / 10 ( 0 voturi)
      Categorii:
      Rafturi alese, Tehnici de management
      Limba:
      Engleza
      Data publicării:
      2013
      Editura:
      Tip copertă:
      Paperback
      Nr Pag:
      272
      ISBN:
      9780446576222
      Dimensiuni: l: 15cm | H: 23cm | 2.1cm | 280g
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      Descriere

      Pay brand-new employees $2,000 to quit

      Make customer service the responsibility of the entire company-not just a department
      Focus on company culture as the #1 priority
      Apply research from the science of happiness to running a business
      Help employees grow-both personally and professionally
      Seek to change the world
      Oh, and make money too . . .

      Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.

      In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Timesand Wall Street Journal bestseller
      Media

      What a dream! Can you imagine building a successful business centered around happiness? For me, this idea seemed challenging until I read this book and learned how Tony Hsieh achieved it while building Zappos's success. It simply made me happy.

      Hsieh offers a new perspective on business success by prioritizing happiness as a core principle. Unlike traditional business-focused strategies that often prioritize profits above all else, Hsieh's emphasis on creating a company culture centered around happiness and fulfillment of employees and clients sets his approach apart.

      The book is amazing in showcasing how we can bridge the gap between business high-performance like Zappos’ and a strong culture that resonates with both employees and customers on a deeply human level.

      Raluca Răschip

      Co-founder Teamology Institute

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